Frequently Asked Questions
How does it work?
- Our team gathers the details of the project including the location, desired scope and what the final work product will look like.
- The FAA certificated flight crew reviews the location to determine if any special approval from the FAA or other applications are required. Our pre-flight planning process is quite extensive and exceeds 14 CFR Part 107 regulations by the FAA for safety.
- A FAA certified pilot arrives at the location based on your input. We try to schedule a couple of possible times due to weather conditions and keep you in the loop if the conditions require. The pilot uses a state of the art gimbal stabilized camera on a remote aircraft to capture photos and video.
- Our team will review the imaging, process/color correct and complete any post production work that needs to be completed based on your specification. The final work product is delivered to you electronically via the web. On final work product, we do not add any watermarks or our company logos, however we can add your's if you'd prefer.
What is a sUAS?
A Small Unmanned Aerial System, or drone, is a small aircraft that's remote controlled from the ground. Weighing in at just a couple of pounds, these aircraft are extremely controllable and flexible. In many cases, these aircraft can go places that other aircraft or cameras cannot. The aircraft is configured with a high resolution camera capable of gathering video at 4K and raw still images. The camera is stabilized with a gimbal to maintain a level and stabilized shot. The pilot has control of the camera as well as the position of the sUAS when shooting.
How high can you fly?
FAA: 14 CFR Part 107 states that sUAS can fly as high as 400 feet above ground level or 400 feet above the object being photographed at a radius of 400 feet. In the event your project requires flight higher than 400 feet our flight crew will need to request advanced approval from the FAA.
Where can you fly?
The FAA has designated what areas of the sky sUAS can fly in for commercial operations. Some limitations to flight are areas near airports or security facilities such as power plants. FlyPHOTO will look at the location first and determine if we can fly in your location. In the event that the flight would take us into a restricted (or controlled) airspace, FlyPHOTO would need to get approval in advance from the FAA to complete the flight. There are some places we can't fly such as in the direct approach or takeoff path of a major airport. FlyPHOTO will do our best to secure approval to fly however we will always operate within the regulations spelled out by the FAA, state, local or county laws and regulations.
How long can you fly?
We wish we could fly forever! Our aircraft have a battery life of roughly 20 minutes however we carry many extra batteries and mobile charging solutions to accommodate almost infinite flight time. The goal is to complete the aspects of the project without having to return due to aircraft power. Although the range of our aircraft is capable of flying several miles from the pilot, we must keep the aircraft within visual line of sight. In some cases, our flight crew will include a visual observer to support the pilot in keeping the aircraft in sight and "getting the shot". Visual observers provide a second set of eyes for operational safety.
Are you insured?
Yes. FlyPhoto carries a $2 million dollar liability policy. In addition, additional insurance can be purchased for specific projects based on the needs of our clients and situations.
What about safety?
Safety is job #1. FlyPHOTO pilots follow all FAA regulations as spelled out in CFR Part 107 for sUAS. In many cases our procedures exceed the regulations spelled out by the FAA. For each flight, our pilots use a rigorous checklist to ensure flight and operational safety. Our aircraft are meticulously maintained and inspected before every flight (similar to commercial aircraft). We take weather and other environmental factors into every flight and make plans for alternative flight times accordingly.
How much does it cost?
Every job is different and we quote each project. Depending on the complexity, size and scope of the project determines the pricing. Please contact us for more information on pricing.
My nephew got a drone for his birthday, why can't I hire him?
In the United States, the National Airspace System (NAS) is governed solely by the Federal Aviation Administration (FAA). To fly for commercial purposes, the FAA requires pilots (even for sUAS/drones) to be licensed pilots. This requires training, certification, and testing by the FAA in addition to security screening by the Department of Homeland Security. All of our Pilots are certificated FAA certified remote Pilots in Command (rPIC). In addition, flying a drone and getting cinematic or breathtaking photography is an art and requires hundreds of hours of practice and experience.
Do you edit photos and videos?
Yes, FlyPHOTO offers a full suite of post-production services. We capture photo and video in raw formats with as much color and information as possible to provide options in post production. Typically we process every image and video to color correct and make slight adjustments. We can do more complex post processing if needed including editing and adding logos. We can do as much or as little post production as our clients would prefer. If you're working with another photographer or editor and are under contract for post production, we can provide the raw files in multiple formats including Apple ProRes.
What payment methods do you accept?
We accept Visa, MasterCard, American Express, or check.